1. General information Hello! Welcome to xshoes. pl! We areglad that you have chosen our online store to buyyour dreamshoes. The company XSHOES Marcel Boczar is located at ul. Wincentego Pola 41, 58-500 JeleniaGora, NIP: 6112833777, provides high quality products and takes care of full customersatisfaction. If you haveany questions or concerns, pleasecontact us by e-mail: xshoeshouseofsales. com, www. xshoes. pl, instagram: XSHOESPL or by phone at 666 995 243. 2. Basicdefinitions of the online store: xshoes. plCustomer: A naturalor legal person who intends to conclude or has alreadyconcluded a sales contract. Salesagreement: The salesagreement of the product available on xshoes. pl concludedbetween the customer andthe store. Seller: XSHOES MarcelBoczar, PIN: 6112833777, with registered office at ul. VincentField 41, DeerMountain 58 Product: Shoes, clothing and otherproducts offered by the store. Order Form: A form thatallowsyou to place an order, choose the form of delivery and thequantity of products ordered. Delivery Time: The period fromplacing the order to delivery of the package to the carrier. Working day: Days from Monday toFriday excluding statutorydays off from work. 3. Withdrawal from the contract Thecustomer has the right towithdraw from the contract within 14days of receipt of the product. For this purpose you should: Inform theseller by e-mail or by phone of the wish to return. Include the order details, the date of purchase andspecifyexactly which products are being returned. Keep receipt ofreturn shipment. The seller will refund thefunds within 14 daysof receipt of the shipment using the same payment method asthe customer used for thepurchase. The customer bears thedirect return costs. Products must be in their originalcondition, with novisible signs of use. Violation of seals, marksor other signs of use may result in a refusal to accept a returnor adecrease in the value of the product. 4. Products markedas “made to order” are brought back at thecustomer’s specialrequest and are not subject to return. These include: Productsbrought to individual order. Products marked as “to order” onthe site. Products whose price exceeds 2000 zlotys. The sellermay cancelthe order in case of unavailability of the product orprice change. The size change is only possible if the productisavailable, without a guarantee of fulfillment of the request. 5.Fulfilment of the order The order is deemed tohave beencompleted after delivery of the shipment to the carrier. Thedelivery time for products from thestandard offer is 24-72hfrom the moment of order, and for products “to order” – from 7to 14 working days. Theseller can extend the standard deliverytime up to 7 working days. For “to order” products, deliverymay take upto 30 working days. 6. Payment and delivery Thecost of delivery is borne by the customer, unless thesellerspecifies otherwise (e. g. free delivery over PLN 500). Paymentmethods are indicated when placing anorder. The invoice canbe received on request in paper or electronic form. 7. You canplace an order as aregistered user or guest. To do this, youmust: Add products to your cart. Choose the delivery andpaymentmethod. Accept the rules of the store. The newsletteris optional and the subscriber agrees to receive offers viae-mail. Product defects and liability The Seller delivers productsfree of defects. Liability for defects is based onthe Civil Code(Art. 556-576 KC). The customer reporting the defect shouldspecify his claims and inform theseller by e-mail or letter. Theseller will consider the complaint within 14 days. 9. Personaldata and cookies TheSeller, as the administrator of personaldata, processes them in accordance with the GDPR forpurposes relatedto the implementation of the contract, taxesand marketing. Data is stored in data centers in the UnitedStates, Ireland, Japan and Israel. Their recipients includecourier companies, accounting offices and tax offices. 10. TheSeller agrees to mediation in the event of disputes. Thecustomer can file a complaint with a consumercourt, a tradeinspector or a consumer ombudsman. Sept. Intellectualproperty rights
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